News and notes from Hartsfield-Jackson, the world's busiest airport

Delta holds marathon Facebook Live to read names of 80,000 employees

4:38 pm May. 17, 2017

In an unusual piece of corporate performance art, Delta Air Lines is conducting a 50-hour Facebook Live video to read the names of all of its 80,000 employees.

The premise of the stunt by Delta is to say thank you to its employees before the start of the busy summer travel season.

The Facebook Live started at 9 a.m. Wednesday morning showing pre-recorded videos of celebrities, athletes and business leaders reading the

Airline passenger posts video of family booted off flight, Delta apologizes

9:33 am May. 4, 2017

A Delta Air Lines passenger has posted a video of his family being booted off a flight over a dispute regarding the use of a seat.

UPDATE — Delta released a statement Thursday afternoon saying: “We are sorry for the unfortunate experience our customers had with Delta, and we’ve reached out to them to refund their travel and provide additional compensation. Delta’s goal is to always work with customers in an attempt to

Delta investigates pilot’s actions during altercation between passengers, pilot returns to duty

2:26 pm Apr. 29, 2017

Delta Air Lines said it has returned a pilot to duty after investigating his actions during an altercation between passengers on a jetway after a flight.

The video was posted on entertainment website showing a pilot trying to break up a fight between two passengers on a jetway, grabbing one by the arm and appearing to slap his hand down on the person’s arm. According to Delta, he was trying to

Delta passenger uses restroom before takeoff, gets bumped from flight

6:32 pm Apr. 26, 2017

A Delta Air Lines passenger was asked to exit the plane after he urgently had to use the lavatory when the plane was getting ready for takeoff, and a fellow passenger recorded the incident on video, according to an account in the Milwaukee Journal Sentinel.

According to an article by columnist Jim Stingl, the flight was getting ready to depart from Atlanta to Milwaukee on April 18 when passenger Kima Hamilton tried to use the restroom.

Southwest No. 2, Delta No. 5 in latest airline ranking

7:46 am Apr. 25, 2017

JetBlue Airways ranks No. 1 in a new airline ranking from the American Customer Satisfaction Index, while Spirit Airlines ranks last.

In second place in the ranking released Tuesday is Southwest Airlines. Delta Air Lines is in the middle, improving its score by 7 percent from last year. United, Frontier and Spirit are in the bottom three positions.

Delta is the largest airline in Atlanta, controlling with its partners about 80

POLL: What consumer protections should be added for airline travelers?

2:46 pm Apr. 18, 2017

The U.S. Department of Transportation has launched a new page on its website with information on consumer protections for airline travelers.

The page includes links to information on travelers’ rights during tarmac delays, requirements for flight delay notifications, regulations prohibiting air fare increases after purchase, the 24-hour grace period after ticket reservations, and compensation requirements for lost, delayed or damaged bags.

For travelers with disabilities, the page also details requirements